FAQ

Yes. You can use this cream to moisturize basically any exterior part of your body. Please be careful with eyes, nose, ears and mouth.

Most major mass retailers, see Where to Buy Page for more specific where to buy.

Press the pump down and turn clockwise. The pump should “pop-up”.

No it does not

The expiration date is 3 years. There is a lot # on the bottom of the jar. This is an example of how it is coded;
Lot # 24652A
246 Julian date of manufacture of the batch (the 246 day of 2015; September 2, 2015)
5 Last digit of the year the batch was produced
2 Sequence of manufacturing batch for the day
A First production run

No the ROOFTOP Heal & Rescue Cream does not contain any animal or insect ingredients. Yes, it is Vegan.

No- the Heal & Rescue Cream is not tested on animals.

No, it does not

The glycerin in the Heal & Rescue is Vegetable USP glycerin.

Here is the list of ingredients in the Heal & Rescue Cream-

Water (Aqua), Stearic Acid, Glycerin, Mineral Oil, Cetyl Alcohol, C13-14 Isoparaffin, Argania Spinosa (Argan) Kernel Oil, Squalene, Sodium PCA, Ascorbic Acid, Ubiquinone, Sodium Bicarbonate, Titanium Dioxide, Aminomethyl Propanol, Laureth-7, Propylene Glycol, Sodium Benzoate, Disodium EDTA, Ammonium Acryloyldimethyltaurate/VP Copolymer, Phenoxyethanol, Caprylyl Glycol, Ethylhexylglycerin, Hexylene Glycol


The product(s) does not contain ingredients considered hazardous as defined

No

If the pump on the Heal & Rescue jar isn’t popping up tighten the ring of the pump (right above the cap) then try again. If you are still having difficulty, please email us at cservice@rooftopch.com and we will send you a replacement pump. Thank you.